Instructional Support

Need Instructional Technology Support?

COE’s Instructional Support Group (ISG) is available to help!

Drop-in hours

Have a tech question you’d like answered right away? Adam and Frank are typically available from 9am – 1pm M-F for drop-ins. They email the drop-in schedule and link regularly to the COE email list. If you have trouble finding the email, or need the schedule and link, email

Collab Labs

Collaborative Learning Labs are small faculty/staff group sessions focused on setting up your course for a new semester. Collab labs are usually offered prior to the start of each Spring and Fall semester.

Collab Lab schedules will be posted in News and Announcements. Check there for upcoming Collab Labs.

Practice Labs

Practice Labs are small group sessions that focus on a tool or technique in which faculty/staff can ask questions and work in real-time on their own courses and projects. Examples of practice lab topics include Zoom, Laulima Lessons, file management and Google sites.

View the Practice Lab schedule for upcoming dates and topics.

1 on 1 Support

Individual appointments are currently being held via Zoom. Use our calendar to sign up for an appointment. A Zoom link will be emailed to you when your appointment is confirmed.  Email for the calendar link if you don’t have it.

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Online Teaching

Are you new to online teaching or have an idea you want to try? Check out our Online Teaching Guide & Showcase!

Zoom Support

Want to learn how to use Zoom for teaching or running meetings? Check our our Zoom tutorials or set up an appointment with us!

COE/UH Tool Support

ISG provides support for: Kudos, Makalei/SIS, Online Tenure & Promotion System, Hubspot & many more!