Higher Education Administrators and Student Support Personnel

Higher-education administrators and student support personnel help keep colleges and universities running by designing, implementing, and overseeing university and college programs and facilities including academics, student life, business and finance, and more. For example, student support administrators are responsible for almost every aspect of a student’s college or university experience outside of the classroom. They ensure that students have adequate housing, provide academic and career counseling, and support students’ access to physical and mental health resources. Administrators and support in other offices include admissions, alumni relations, financial aid, communications, campus facilities, and human resources.

Career Outlook

Job growth is stable.

Salary Info

$50,000+ variable depending on department and position

Learn more from HigherEd Jobs

  • Public universities and colleges
  • Private universities and colleges
Education / Skills Needed
  • Master’s degree preferred
  • Relevant work experience varies with position
  • Functional knowledge of principles, practices and techniques in student services, outreach programs or relevant program area, demonstrated by knowledge, understanding and ability to apply concepts, terminology.
  • Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems.
  • Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
  • Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
  • Demonstrated ability to operate a personal computer and apply word processing software.
  • Demonstrated experience showing the ability to initiate, plan and implement new programs and opportunities for student participation and development.
  • Excellent planning, organizational, and management skills; strong interpersonal and leadership skills.
  • Successful experiences in working with peers and administrators.